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Boomer Logistics is on a mission to fuel a collaborative workplace and to make every employee feel recognized and excited about coming to work.

ACCOUNT MANAGER

ABOUT BOOMER LOGISTICS

Boomer logistics is a global provider of transportation and logistics services, specializing in the movement of time-sensitive dry and perishable freight. We pride ourselves on providing cost-effective solutions to our customers. Our state-of-the-art technology allows our customers, big or small, to have full transparency into the movement of their valuable freight.

We’re on a mission to fuel a collaborative workplace and to make every employee feel recognized and excited about coming to work.

  • We celebrate a good challenge and are not afraid to roll up our sleeves.
     

  • We think out loud and solve problems quickly.
     

  • Our high-functioning teams are built through trust and empathetic leadership.

 

At Boomer Logistics we value diversity and are committed to being an equal opportunity employer and workplace. Whoever you are, wherever you’re from and whatever makes you unique, we’re here to welcome you!
 

 

RESPONSIBILITIES

 

Here at Boomer Logistics, customers are our priority. We are seeking someone who exemplifies compassion and demonstrates empathy in every situation. Your responsibilities include but are not limited to the following:

  • Build strong relationships with customers by staying in constant communication to ensure day-to-day and long-term needs are met

 

  • Manage customer expectations and provide exceptional customer service By building strong relationships through timely and effective communication

 

  • Work with operations team to secure reliable and professional transportation services

 

  • Participate in rate matrix reviews with ownership to ensure pricing for your clients is competitive and profitable.

 

  • Grow active accounts year over year

 

  • Complete administrative duties on time by updating the order management system in near real-time, escalating 911’s to the appropriate stakeholder(s), and providing customer updates on time.  


 

QUALIFICATIONS AND SKILLS

  • Logistics experience preferred

 

  • Two years of sales, operations, or customer service experience

 

  • Efficient time management skills with the ability to prioritize workload
     

  • Independent worker with an ability to be a team player

 

  • Exceptional communication skills and the ability to build excellent rapport
     

  • Excellent organizational skills with strong attention to detail
     

  • You’re resourceful, resilient, proactive and thrive in high-pressure situations with an ability to learn, collaborate and bring great ideas to meetings
     

  • Availability to monitor customers after hours as needed for urgent matters
     

  • Knowledge of North American Geography
     

  • Proficient in Microsoft suite of products (Excel, Word & PowerPoint).



   OFFICE PERKS
 

  • Onsite training

  • Competitive compensation package

  • Health benefits

  • Fully stocked fridge and snack bar

  • Monthly summer BBQ's

  • In office Gym

  • Pet friendly office

  • Team events

Interested applicants are asked to forward a cover letter and current CV to  jobs@boomerlogistics.com with the job title in the subject line. We thank all those who apply for this position, however only those selected for an interview will be contacted.

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