OPERATIONS COORDINATOR

ABOUT BOOMER LOGISTICS

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Boomer logistics is a global provider of transportation and logistics services, specializing in the movement of time-sensitive dry and perishable freight. We pride ourselves on providing cost-effective solutions to our customers. Our state-of-the-art technology allows our customers, big or small, to have full transparency into the movement of their valuable freight.

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We’re on a mission to fuel a collaborative workplace and to make every employee feel recognized and excited about coming to work.

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• We celebrate a good challenge and are not afraid to roll up our sleeves.
   

• We think out loud and solve problems quickly.
   

• Our high-functioning teams are built through trust and empathetic leadership.

At Boomer Logistics we value diversity and are committed to being an equal opportunity employer and workplace. Whoever you are, wherever you’re from and whatever makes you unique, we’re here to welcome you!
 

DESCRIPTION

The Operation Coordinators are responsible for managing the business needs of our platinum accounts, supporting our sales team and developing/maintaining strong relationships with our carriers.

Operation Coordinators are responsible for:
 

• providing a high level of service to our clients
   

• maximizing profitability
   

• identifying, communicating, and resolving issues in a proactive manner

RESPONSIBILITIES (include, but are not limited to):
 

• Develop and maintain strong relationships with carrier dispatchers and customer contacts.
   

• Actively source new carriers to support business growth
   

• Collaborate with the sales team in real-time to ensure business needs are met
   

• Dispatch loads on time and meticulously track loads until they are delivered.
   

• Proactively identify potential problems and devise necessary solutions; escalate as needed.
   

• Provide timely accurate quotes.
   

• Effectively communicate proactively with internal and external contacts.

QUALIFICATIONS AND SKILLS
 

• 2+ years experience in a logistics coordination role focused on perishable/refrigerated goods.
   

• Exposure to the Canadian market is an asset
   

• You are resourceful, resilient & proactive in your problem-solving approach. You are Persistence and resilient
   

• You thrive in high-pressure situations and have a strong sense of urgency
   

• Strong organizational skills and keen attention to detail
   

• Ability to adapt to new processes and work accurately in a fast-paced environment.
   

• Driven to take initiative to further personal, team, and company growth. You work well both independently and as part of a team
   

• Availability to assist customers evenings and weekends as needed
   

• Knowledge of North American Geography
   

• Strong written & verbal communication skills (French and Spanish an asset)
   

• Accountability, integrity, honesty is part of your DNA

   OFFICE PERKS
 

• Onsite training

• Competitive compensation package

• Health benefits

• Fully stocked fridge and snack bar

• Monthly summer BBQs

• In-office Gym

• Pet-friendly office

• Team events

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Interested applicants are asked to forward a cover letter and current CV to  jobs@boomerlogistics.com with the job title in the subject line. We thank all those who apply for this position, however only those selected for an interview will be contacted.